Privacy Policy

CloudPlus Marketing — Prism Website Visibility Check
Effective Date: May 5, 2026
Last Updated: May 5, 2026

1. Who We Are

CloudPlus Marketing operates the Prism Website Visibility Check service available at cloudplusmarketing.com. We provide local business digital presence audits to small businesses and marketing agencies across the United States.

Contact: richard@cloudplusmarketing.com
Address: 427 Ball Rd, Frankfort, NY 13340, United States

2. Information We Collect

Information you provide:

• Email address (when requesting an audit or subscribing)
• Business name and website URL (to run your audit)
• Payment information (processed directly by Stripe — we never see your card details)

Information we collect automatically:

• Your business's publicly available website content (to run the audit)
• Public Google Business Profile data (to score your listing)
• Public citation data from business directories (to check listing consistency)
• IP address and basic usage data (standard web server logs)

Information we collect about your business from public sources:

• Google Maps listings
• Yelp, Facebook, and other public directory listings
• Website technical data (publicly accessible)
• Local search rankings

3. How We Use Your Information

We use the information we collect to:

• Run your website visibility audit and generate your report
• Send you your audit results and report PDF
• Send follow-up communications about your audit findings
• Process payments via Stripe
• Improve our audit accuracy and service quality
• Comply with legal obligations

4. Email Communications

By submitting your email address, you agree to receive:

• Your audit report and findings
• Follow-up communications about improving your online presence
• Product updates and offers from CloudPlus Marketing

To stop receiving emails: Reply to any email with the word STOP, or click the unsubscribe link included in every email. We will honor all unsubscribe requests within 10 business days.

We comply with the CAN-SPAM Act. Every commercial email we send includes:

• Our physical address
• A clear way to opt out
• Honest subject lines

5. How We Share Your Information

We do not sell your personal information to third parties.

We share information only with:

Service providers who help us operate:

• Stripe — payment processing (stripe.com/privacy)
• Vercel — website hosting (vercel.com/legal/privacy-policy)
• Resend — email delivery (resend.com/legal/privacy-policy)
• Render — database hosting (render.com/privacy)
• Serper — Google search data (serper.dev/privacy)
• SerpApi — Google search data (serpapi.com/privacy)
• Perplexity AI — AI reputation analysis (perplexity.ai/privacy)

Legal requirements: We may disclose information if required by law, court order, or government request.

6. Data Security

We take reasonable measures to protect your information:

• All data transmitted over HTTPS/TLS encryption
• Payment data handled entirely by Stripe (PCI-DSS compliant)
• Database hosted on Render with automated backups
• Access to customer data limited to authorized personnel only

No method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Audit reports: Retained indefinitely so you can access your history
• Email addresses: Retained until you unsubscribe or request deletion
• Payment records: Retained as required by Stripe and tax law (typically 7 years)

To request deletion of your data: Email richard@cloudplusmarketing.com with "Data Deletion Request" in the subject line. We will delete your personal information within 30 days, except where retention is required by law.

8. Cookies

Our website uses cookies for:

• Authentication: Keeping you logged in to your account (functional, required)
• Session management: Maintaining your session state (functional, required)

We do not use advertising cookies or third-party tracking pixels.

9. Third-Party Links

Our reports and emails may contain links to third-party websites (Google Business Profile, business directories, etc.). We are not responsible for the privacy practices of those sites.

10. Children's Privacy

Our service is intended for business owners and marketing professionals. We do not knowingly collect information from anyone under 18 years of age.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. Continued use of our service after changes constitutes acceptance of the updated policy.

12. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications

To exercise any of these rights, contact us at richard@cloudplusmarketing.com.

13. Contact Us

For privacy questions or concerns:

CloudPlus Marketing
427 Ball Rd, Frankfort, NY 13340, United States
richard@cloudplusmarketing.com
cloudplusmarketing.com